Renew or end a contract

Coming up to renewal

By default, 60 days before the end date a contract becomes Expiring and the office is reminded.

• Renews automatically: on the day after it ends, the next term starts by itself, with the same sites, SLAs and plans.
• Renewed by the office: open the contract, choose Renew, and check the value for the next term. The new term starts as a draft so you can change the price before you activate it.

The old contract shows Renewed and still runs to its end date. The two are linked, so you can move between terms.

If nobody renews it, the contract shows Expired after its end date and stops creating visits.

Ending early

Choose Terminate and give a reason. No more visits are created. Jobs already created stay, so you can cancel or finish them as you wish.

A draft contract you no longer need can be removed with Delete draft.