# Invoices and documents

Download invoices, credit notes, job reports and certificates from the customer portal, and see your equipment and what's due.

Open **Documents & invoices**.

- **Invoices** shows your **Balance due**, anything **Overdue** and what you've **Paid this year**, then each invoice and credit note. Select **PDF** to download one. To ask about an invoice, select **Ask about an invoice**.
- **Job reports** lists the reports from completed visits.
- **Certificates** lists your certificates, when they expire, and whether they're **Current**, **Expiring soon** or **Expired**.

Payment status comes from your contractor's records and can take a day to update.

## Equipment and compliance

Open **Equipment & compliance** to see the equipment at your sites, when it was last checked, the result, when it's next due and its certificate. Select **Export** for a spreadsheet of the list.

You only see invoices if your organisation gave you access to them, and only documents for your sites.